Oh well, what the heck!
That's what I thought when I joined Twitter. =) I don't usually join the bandwagon until all the hype has died down. Probably, it's just me, I don't one to be a part of the majority. But, oh, well, what the heck!
The more, the merrier!
Sunday, April 26, 2009
Friday, April 17, 2009
My First Company Award
I was actually nominated for an award by my company. The awards were given by the big bosses. They recognized my performance for leading my team and consistently being top in Customer Satisfaction for the past 4 months.
I was really flattered. I believe though that great leadership should produce great performance.
I thought I had to make a speech. As it turns out, no speech needed. Whew!
But if I had to make one, here's my Oscar-winning speech:
"Leading a team is really a challenge. There's really no step-by-step manual that comes with it. You have to be creative and imaginative like an artist, at the same time you have to have the discipline of a military leader.
Also, in our field of technical support, customer satisfaction is what fuels this industry. Without customer satisfaction, there would be no business for anyone. With the growing consciousness of consumer rights and competition among businesses, interactions should be smooth and effortless.
With that being said, I would like to thank my team for believing in me. I'm only as good as the least of my agent. I'd like to thank my bosses, too, for teaching me a lot on how to handle people. They are my mentors.
I still have a lot to learn and a lot to prove to myself. I hope though that a lot of people learned from me too, since I'm more than willing to share what I've learned to other people.
Thank you, I'm truly humbled. "
Hehehehe.. seriously!
I was really flattered. I believe though that great leadership should produce great performance.
I thought I had to make a speech. As it turns out, no speech needed. Whew!
But if I had to make one, here's my Oscar-winning speech:
"Leading a team is really a challenge. There's really no step-by-step manual that comes with it. You have to be creative and imaginative like an artist, at the same time you have to have the discipline of a military leader.
Also, in our field of technical support, customer satisfaction is what fuels this industry. Without customer satisfaction, there would be no business for anyone. With the growing consciousness of consumer rights and competition among businesses, interactions should be smooth and effortless.
With that being said, I would like to thank my team for believing in me. I'm only as good as the least of my agent. I'd like to thank my bosses, too, for teaching me a lot on how to handle people. They are my mentors.
I still have a lot to learn and a lot to prove to myself. I hope though that a lot of people learned from me too, since I'm more than willing to share what I've learned to other people.
Thank you, I'm truly humbled. "
Hehehehe.. seriously!
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